The Waterdeep Trading Company is the purveyor of all the finest adventuring supplies to travelers, rogues, wizards, and clerics in all Faerûn and is headquartered in the great city of Waterdeep on the Sword Coast.
Recently they have been experiencing a huge upswing in the traffic through their store and have realized that the old quill and scroll-based financial system is not going to scale anymore. The manual supply chain management processes that they are using will not handle their forecasted future demand.
As a result, they have taken the step to modernize their finance and supply chain systems and implement Microsoft Dynamics 365 to manage all their legal (and not so legal) entities. And the following is a journal of how they set up their system and tweaked the system to make it work perfectly.
Faerûn has several local nuances that we will need to support to get everything up and running smoothly for the Waterdeep Trading Company, including address information for the region and the tracking of the Faerûn currencies of gold, silver, copper, electrum, and platinum denominations. Not to mention the numerous local languages that need to be supported.
Unfortunately, Faerûn is not one of the officially supported regions for Dynamics 365 for Finance and Operations. Although we have submitted numerous support requests for a localization pack to be formally delivered for Faerûn since we think that it is an up-and-coming marketplace, we have not seen any official roadmaps where this is a planned deliverable.
Don’t worry, though.
We will show how to configure the addresses to handle the Faerûn country and regions and configure the coin-based currency system used for all commerce.